Thank you for shopping at Cozople.
We will do our best to process and deliver your order as quickly and efficiently as possible.
Warehouse
Orders are shipped from our fulfillment centers in Asia.
Depending on inventory availability, items within the same order may be shipped separately to ensure the fastest possible delivery.
Shipping Carriers
Most international orders are shipped via one of our trusted shipping partners—YunExpress.
During the final leg of delivery, your package may be handed over to a local postal or courier service, such as USPS, Royal Mail, Canada Post, Australia Post, or another local carrier, depending on your destination.
Estimated Delivery Times
| Destination | Estimated Delivery Time |
|---|---|
| United States | 5–12 Business Days |
| United Kingdom | 5–10 Business Days |
| Europe | 6–10 Business Days |
| Canada | 8–15 Business Days |
| Australia & New Zealand | 4–7 Business Days |
| Other Countries | 10–20 Business Days |
Please note that delivery times are estimates only and may vary due to customs clearance, weather conditions, or carrier operations.
Shipping Costs
Shipping costs will be calculated at checkout.
We also offer free standard shipping on eligible orders of $69 or more, subject to the terms and conditions at checkout or as specified in promotional offers.
Order Tracking
Once your order has been shipped, you will receive an email containing your tracking number.
Please allow 24–72 hours for tracking information to appear.
Duties and Taxes
International orders may be subject to customs duties, VAT, import taxes, or other fees required by local authorities.
Unless otherwise specified, these charges are the responsibility of the customer.
Delivery Delays
Although we work closely with our logistics partners, delays may occasionally occur due to the following reasons:
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Customs inspections
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Severe weather
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Public holidays
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Surge in shipping volume
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Transportation disruptions
Thank you for your patience and understanding.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address.
If an order is returned due to an incorrect address or refusal of delivery, additional shipping fees may apply before it can be reshipped.
Lost Packages
If your package has not arrived by the estimated delivery date, please contact us at account@cozople.com.
We will work with our logistics partner to investigate and resolve the issue as soon as possible.
Contact Us
If you have any questions regarding delivery, please contact us:
Email: account@cozople.com